Return and Exchange Policy
We want you to be fully satisfied with your purchase. If something isn’t right, here’s how our return and exchange policy works:
Eligibility
Request a return or exchange within 15 days of receiving your order. Items must be unused, unwashed, and in original condition with tags
Easy Return Process
Initiate a return through the “My Orders” section on our website/app. Our logistics partner will arrange a pickup.
Non-Returnable Items
Certain items like innerwear and masks are non-returnable due to hygiene reasons.
Damaged/Defective Products
Contact our support within 48 hours of delivery for a replacement or refund.
Refunds
For prepaid orders, refunds are processed to the original payment method within 5-7 business days. For COD orders, refunds will be via store credit or bank transfer.