Term & Condition
Welcome to Bochike! These Terms and Conditions govern your use of our website www.bochike.com and the purchase of products from us. By accessing our website or placing an order, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our website.
1. Use of Our Website
a. Eligibility: By using our site, you agree to our terms and conditions, including our return and refund policies.
b. Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
c. Prohibited Activities: You agree not to use our website for any unlawful or prohibited purposes. This includes, but is not limited to, violating intellectual property rights, spreading malware, or engaging in fraudulent activities.
2. Products and Pricing
a. Product Descriptions: We strive to ensure that product descriptions and images are accurate. However, there may be variations in color or details due to different display settings.
b. Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to correct any pricing errors or inaccuracies.
c. Availability: Product availability is subject to change. We do not guarantee that all items will be in stock at all times.
3. Orders and Payment
a. Order Acceptance: Your order is not confirmed until you receive an order confirmation email from us. We reserve the right to cancel or refuse any order at our discretion.
b. Payment: Payment can be made using various methods including credit/debit cards, net banking, and cash on delivery (COD). All transactions are processed securely through our payment gateway partners.
c. Shipping and Delivery: We aim to process and dispatch orders promptly. Delivery times may vary based on location and availability. We are not liable for any delays caused by third-party delivery services.
4. Returns and Exchanges
a. Return Policy: You may return items within 15 days of receipt, provided they are unused, unwashed, and in original packaging with tags. Certain items may not be eligible for return due to hygiene reasons.
b. Exchange Policy: Exchanges are available for different sizes or designs based on stock availability. Follow our return process to request an exchange.
c. Refunds: Refunds for prepaid orders will be processed to the original payment method within 5-7 business days after receiving the returned item. For COD orders, refunds will be provided via store credit or bank transfer.
5. Cancellation Policy
a. Cancellation Before Dispatch: Orders can be canceled before dispatch via the “My Orders” section on our website. Payments will be refunded to the original method.
b. Cancellation After Dispatch: Once dispatched, orders cannot be canceled. Please follow our Return and Exchange Policy for any issues with the delivered item.
c. COD Orders: Cancellations can be made before dispatch. If the order is dispatched, refuse delivery to return the item. No refund is applicable for COD orders.
6. Intellectual Property
a. Ownership: All content on our website, including text, images, and logos, is the property of Bochike or its licensors and is protected by intellectual property laws. You may not use or reproduce any content without our prior written consent.
b. User-Generated Content: By submitting content (e.g., reviews or comments) to our website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display such content.
7. Limitation of Liability
To the fullest extent permitted by law, Bochike is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent allowed by applicable law.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Delhi, India.
9. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes signifies your acceptance of the updated terms.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: bochike.official@gmail.com
- Phone: +91 8802593235 (Call and WhatsApp)
11. Shipping Policy : https://bochike.com/shipping-policy/